Cosmetic injectable clients must be deemed medically fit and suitable for treatment, following a consultation with one of our injectors. Injxu Cosmetics reserves the right to refuse treatment at any time, if the client is deemed unsuitable for treatment, or the treatment is deemed unnecessary, or unwarranted by our Registered Nurse or Prescriber.
At every single scheduled treatment appointment every client will be examined, assessed and consulted by our Registered Nurse, irrespective of pre-payment or prior appointments.
Our Cosmetic Injector may ask for photo identification to ensure that the client is over 18 years of age and reserves the right to refuse treatment if this is not provided. No-one under the age of 18 will be administered any cosmetic injectable treatments. If the client is pregnant or breastfeeding they will be refused treatment at the discretion of our Cosmetic Injector and Prescribing Doctor. 30-minute consultations are at a fee of $100, a consultation longer than 30 minutes will attract a fee of $200.00, in accordance with the cosmetic injections pricing schedule, at our discretion, the consultation fee is redeemable on treatment if the client is deemed unsuitable for treatment, or the treatment is deemed unnecessary, or unwarranted the consultation fee will be charged. Price per area is defined a sufficient product to achieve the medically appropriate result. For legal reasons, the product names cannot be used in advertising. Please contact us directly for details. Products purchased in a package can only be used for one appointment. Packages cannot be split over appointments.
Before and After Photos
Injxu Cosmetics would like to gather resources such as photographic images, written testimonials, video and or audio from you for the purpose of creating educational and promotional material. These images and resources will contain information about your medical diagnosis and treatment, as such; it would be regarded as sensitive data, which by law requires your explicit consent to allow us to process it. If chosen to participate you will be required to sign a legal consent form by which you will confirm that the person named in the release notice has agreed to the publication of the resources by Injxu Cosmetics both now and in the future. Through the signed consent, Injxu Cosmetics will be granted the right to use the resources on such materials, as it deems appropriate. This includes and is not limited to websites, the Internet, newsletters, publications, radio, television and newspapers etc. In doing so Injxu Cosmetics may crop and/or collage any of the resources.
By signing the consent form, or agreeing to these terms and conditions, you release and forever discharge Injxu Cosmetics, its agents, officers and employees, from any and all claims and demands arising out of or in connection with the use of the photographic images, written testimonials, video and or audio, including but not limited to, any and all claims for invasion of privacy, defamation, or financial compensation and you waive all moral rights that you may have in the photographic images, written testimonials, video and or audio.
Cancellations and Refunds
Injxu Cosmetics have a ‘no refund’ policy on purchases and deposits if you simply change your mind, if you are deemed unsuitable for a treatment by our Registered Nurse, or it is deemed unnecessary, unneeded or unwarranted the deposit fee will be charged to cover the consultation fee. Due to the nature of cosmetic injectables and skin treatments refunds are not applicable.
Treatments/services are not transferable to other individuals or clinics if you are deemed unsuitable for a treatment by our Registered Nurse, or it is deemed unnecessary, unneeded or unwarranted.
We require at least 48 hours’ notice to be given for any appointment cancellation.
If you cancel within 48 hours of your appointment, do not attend a booked appointment or are running 10 or more minutes late to your appointment, we reserve the right to charge a cancellation fee of $100.
Deposits paid for cosmetic injectable treatments are non-refundable UNDER ANY CIRCUMSTANCE. This is a non-refundable consultation fee and can be redeemed against services on the day of consultation only.
We require at least 48 hours’ notice to be given for any appointment cancellation. A unconfirmed appointment will automatically be cancelled
In the case of prepaid treatments, the treatment will be forfeited.
Deposits paid for cosmetic injectable treatments are non-refundable.
In the event you are unsatisfied with a treatment outcome Injxu Cosmetics reserves the right not to remedy without a follow up appointment being attended with the patient present.
Due to the nature of cosmetic injectables, Injxu Cosmetics reserves the right to refuse a remedy if you do not notify us of an adverse reaction or unsatisfactory result within two weeks of your treatment.
By making an appointment with Injxu Cosmetics you agree to the terms and conditions listed above.
Modifications To The Service And Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
All bookings must be confirmed to secure your appointment. A reminder text and email is sent out to you 2 days prior and please respond to this confirming or cancelling the appointment.
Although we do try our best, we unfortunately cannot accommodate late arrivals 10 minutes and over. Where possible we will offer the next available appointment time. Unfortunately a late arrival fee of $100 will be charged if you are unable to attend your designated appointment time. If you are driving, please allow more than adequate time for traffic and parking. The carpark entry in located on Harris Rd under neath the building. Patients receive 2 hours complimentary parking.
It is our clinic policy that children are unable to attend appointments with you. This is for their own safety as we are an open plan clinic.
Our clinic is by appointment only, unfortunately we can not accommodate for friends and family to accompany you to your appointments. We kindly ask patients to attend alone.
We kindly ask that you limit the use of your phone and other electronic devices during your service.
These conditions apply to use of Injxu Cosmetics gift vouchers (gift voucher), issued by Injxu Cosmetics.
Purchasing or using the gift card means that you accept these conditions.
Injxu Cosmetics may, in its complete discretion, refuse to sell gifts cards to any person at any time for any reason.
If you let another person use your gift card, you must tell them that they will be bound by these conditions. The law of the state in which the gift card is purchased applies to this agreement. By entering into this agreement you unconditionally submit to the jurisdiction of the courts of the state where the gift card is purchased.
The gift card may only be used to purchase goods or services at Injxu Cosmetics.
Gift cards cannot be redeemed for cash, returned for a refund, have their balances consolidated to a new gift card, or be replaced after expiry and are not legal tender, account cards, credit or debit cards or securities.
Anyone holding the gift card can use its value to make purchases so your gift card should be kept secure. If your gift card is lost or stolen, immediately report this to Injxu Cosmetics. We may be able to stop gift card value being used, but take no responsibility and are not liable for any loss suffered by you as a result of a lost or stolen gift card.
We may replace a faulty, lost or stolen gift voucher in our absolute discretion. Any replacement gift card will have the same unused value (at the time of replacement) and expiry date. Gift vouchers will be void if they are defaced, mutilated, altered or tampered with in any way. We may subject gift voucher to verification and security checks in our absolute discretion.
We may cancel any gift voucher, or the gift voucher scheme, for any reason at any time without notice. If so, we may either provide a refund or a replacement gift voucher of equivalent value unless we reasonably suspect fraud in relation to a gift voucher. The gift voucher remains the property of Injxu Cosmetics.
THE GIFT CARD WILL EXPIRE THREE YEARS FROM THE DATE OF ISSUE.
Gifts cards are valid for three years from the Date of Issue. After the gift card has expired, it is no longer valid. All transactions will be declined. Unused value will not be refunded and will become the property of Injxu Cosmetics.
This voucher may only be redeemed to the value stated on the voucher on any service at Injxu Cosmetics. This voucher is non-refundable and cannot be exchanged for cash and can only be redeemed in one (1) transaction. Clients may be required to pay in addition to using the voucher for any treatments greater to than the value stated on the voucher. This voucher expires 3 months from the date of issue and any amount not redeemed by the expiry date will expire. Use of this voucher is subject to the Injxu Cosmetics voucher conditions at www.injxucosmetics.com